Legal
Privacy Policy
Last updated: April 11, 2026
1. Introduction & Data Controller
Insytli ("we," "us," or "our") operates the creator intelligence platform at insytli.com. We are based in Cairo, Egypt and act as the data controller for personal information collected through our Service.
This Privacy Policy describes how we handle your personal data in compliance with applicable data protection laws. By using Insytli, you agree to the collection and use of your information as described in this policy.
2. What Data We Collect
We collect the following categories of data:
- Account Information: Your name, email address, and password when you register.
- Social Platform Data: Public analytics from connected platforms (Instagram, TikTok, Facebook), including follower counts, engagement rates, and post performance. We do not access private messages or non-public content.
- Payment Information: For PayPal payments, transaction references. For InstaPay, we receive and temporarily store the screenshot you upload for verification purposes only.
- Usage Data: Pages visited, features used, time spent on the platform, and device/browser information.
- Communication Data: Emails and messages you send to our support team.
3. How We Use Your Data
We use your data to:
- Provide, operate, and improve the Insytli platform.
- Display your creator profile and analytics to authorised viewers.
- Process payments and manage your subscription.
- Send transactional emails (e.g., payment confirmations, account alerts).
- Generate AI-powered insights based on your public content data.
- Ensure platform security and prevent fraud.
4. Data Sharing
We do not sell your personal data. We may share limited data with:
- Payment Processors: PayPal for processing online payments. We do not store card details.
- Infrastructure Providers: Supabase (database) and Vercel (hosting). Both are GDPR-compliant processors.
- Legal Obligations: If required by law, court order, or to protect our legal rights.
5. InstaPay Screenshot Storage
When you upload a payment screenshot for InstaPay verification:
- The screenshot is stored securely in our private storage (not publicly accessible).
- It is used solely to verify the payment amount, date, and time.
- Once verification is complete (within 2–4 hours), the screenshot is retained for 30 days for audit purposes, then permanently deleted.
- Only authorised Insytli staff members can access uploaded screenshots.
7. Your Rights
You have the right to:
- Access: Request a copy of the personal data we hold about you.
- Rectification: Correct inaccurate data in your account settings or by contacting us.
- Deletion: Request that we delete your account and associated data.
- Portability: Request your data in a machine-readable format.
- Objection: Object to processing of your data for marketing purposes.
To exercise these rights, contact us at hello@insytli.com.
8. Data Retention
We retain your account data for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain it for legal or audit purposes (maximum 7 years for financial records).
9. Contact the DPO
If you have any questions or concerns about how we handle your personal data, please contact our Data Protection Officer at:
You also have the right to lodge a complaint with the relevant data protection authority in your country.